Warranty replacement 

Standard Warranty Coverage
All electrical products purchased from CORA SRL come with a 2-year warranty, effective from the date of delivery.
Customers who choose the optional 1-year extended warranty will enjoy a total coverage period of 3 years.

If an electrical component fails due to a manufacturing defect during the warranty period, we will replace the product at no additional cost.

What the Warranty Does Not Cover
This warranty does not apply in the following cases:

• Physical damage of any kind

• Normal wear and tear from regular use

• Damage or defects caused by misuse, incorrect installation, or improper handling

How to File a Warranty Claim
To initiate a warranty claim, please email us at info@homenexor.com.

You will receive an automatic confirmation. Please reply to that email with a short video clearly showing the issue (e.g., the device not powering on, failing to charge, or malfunctioning).

If a video cannot be provided, we may request that you return the item to our warehouse for inspection.
Please note: Return shipping costs are the customer’s responsibility. Cash-on-delivery (COD) returns will not be accepted.

Only claims that fully meet the warranty conditions will be reviewed and processed.

For more information, please refer to our Terms and Conditions and Cookie Policy available in the footer of our website.

Company Information:
CORA SRL
VAT No.: IT00496220229
VIALE DEL LAVORO 3
38068 ROVERETO (TN)
Italy